Difference between a great moving company and a terrible moving company

Difference between a great moving company and a terrible moving company

Regardless of how much money your company makes every year, or how great your customer, you can still own a terrible moving company. A terrible moving company can have great numbers and excellent customer service, but house some of the unhappiest employees a company can have.

There are some signs that you can look out for if you are worried that you may be apart of the terrible moving company group. For starters, ask yourself if your company has any absolutely essential employees (excluding executives or owners), then ask yourself if they were to get injured or sick and were unable to work for an extended period of time, would your company survive? If the answer is no, it wouldn’t survive, chances are you have a terrible moving company.

If you are sending out a two man crew to do a three man crews job on a regular basis, chances are you have a terrible company. If your employees dread coming into work, despite how well the business is doing, your company is probably terrible. If you push reviews or meetings to the wayside and wait until your company is less busy to do them, especially during the busiest times of the year (where your workers are pulling the most hours all year), then you have a terrible moving company. If your turnover rate is more than 80 employees a year, that is horrible and you probably have a terrible moving business.

This sounds harsh, but a moving company should not only benefit the owners, corportate or operators, it should be in the benefit of all the moving parts within the company as well. A great moving company does not need to make record profits or have the best customer service, your company can have mediocre customer reviews and make little profit but still be great. Keeping your employees satisfied should be a part of your business model, so just remember, your company would go nowhere without all of the inner parts and cogs that make it work, so grease those parts to make sure that they always work as well as they should.