Moving stainless steel can be one of the more difficult and tedious tasks in the moving industry. Of all the “non-packed” household goods, stainless steel appliances rank highest within the claims department, for some of the most damaged products moved. Being that the rise in demand for stainless steel appliances has since grown tremendously in the market in recent years this can be a huge issue for moving companies. Due to this vast growth, here are some tips that can in turn save you some claims-headaches due to moving stainless steel appliances.
First and foremost, be sure to make a careful inventory of the products to be moved. In good light, check for any surface scratches, dents or gouges that may presently exist. Do not forget to note the items make, model and size, as well as a serial number if one exists.
The vast majority of moving companies are aware that a third-party service must be hired to disconnect (as well as reconnect) an appliance before they are to be moved. If the product is inappropriately disconnected a number of problems can result, including floor damage due in part to water leaks from the product itself.
Once the product has been looked over and inventoried, as well as properly disconnected, we must now take into consideration the importance of properly protecting the item. Your best bet, is to first paper-wrap the appliance, followed up by tightly shrink-wrapping (or pad-wrapping). Whichever item you choose to wrap the appliance, you must be adamant about making sure that item is clean and free of any dirt or dust particles as they can significantly scratch the surface of the appliance en route. These tiny scratches can lead to the entire replacement of the appliance, as it is very atypical that separate panels for the product exist.
When it is time to remove the appliance, make sure you use a dolly, while in turn taking precautionary measures to protect doors, doorjambs, floors, and walls when you are moving the item from home to truck (and vice-versa), and never remove any padding from the appliance until it is in the client’s home.
Finally, if an accident or scratch does occur during the move. Do not attempt to fix it yourself or try and hide it from the customer. This can only result in more unnecessary damage, for both you and the appliance. While moving stainless steel can often be a tedious task, when handled with ease, and great-care, the move can be made with success and free of claims.
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