If you as a business can go beyond the customer’s expectations, then you are on a winning formula. Keep this in mind when you look at some of the award winning companies in the moving industry who go beyond the standard. If you follow their lead, you will move closer to customer expectation, and you will have the formula for the perfect business model.

As with any business, there are always those companies that exceed all expectations and take their company to a high level. Listening to how these companies perform daily tasks can and will have a positive influence on the workings of your moving company and employees. You might learn how to improve the service and the standards you offer.

It is important to teach the public about the need to hire professional movers who have the skill, training and expertise to complete the job to a high standard. May was the National Moving Month, and AMSA wanted to reach as many people as possible. This is just one of the reasons that the AMSA publicized on Google, with the aim of attracting new visitors to the revamped website Moving.org.

It is fantastic news that the amount of complaints by consumers towards moving companies has dropped. The figures, according to the National Consumer Complaint Database, run by the FMCSA, have noted that the complaint figures for 2014 dropped significantly compared to 2013.

Accidents can happen and they certainly can cause a difficult situation but one that must be prepared for. Just like your company must undertake fire drills, it is just as important to practice truck accident drills too. Knowing what you need to do in case of an accident is important.

You never know if you are going to be involved in an accident. However, it is important as a business owner to understand the necessary requirements to follow in case a team member and company vehicle is involved in an accident, regardless of who is at fault.