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Moving Beyond Any Customer Expectations

Moving Beyond Any Customer Expectations

If you as a business can go beyond the customer’s expectations, then you are on a winning formula. Keep this in mind when you look at some of the award winning companies in the moving industry who go beyond the standard. If you follow their lead, you will move closer to customer expectation, and you will have the formula for the perfect business model.

AMSA Pushes ProMover Certification During National Moving Month

AMSA Pushes ProMover Certification During National Moving Month

It is important to teach the public about the need to hire professional movers who have the skill, training and expertise to complete the job to a high standard. May was the National Moving Month, and AMSA wanted to reach as many people as possible. This is just one of the reasons that the AMSA publicized on Google, with the aim of attracting new visitors to the revamped website Moving.org.

The California Trucking Association Fights Regulations

The California Trucking Association Fights Regulations

The California Trucking Association is appealing the decision to reject their claim that the regulations imposed by the CARB, California Air Resources Board, are unfair. The claim is that the regulations, which the CARB have imposed, are illegal in accordance with the FAAAA, Federal Aviation Administration Authorization Act.

Advice from Debbie Morales The Claims Professional

Advice from Debbie Morales The Claims Professional

If you know the moving industry, you might have had the pleasure in meeting Debbie Morales, owner of Metro Claims and Relocations Service International. The only job she hasn’t experienced in the moving business is actually driving the trucks. This allows Debbie to truly understand the business and makes her an expert on everything that a moving company is involved with. However, Debbie runs a successful business in furniture restoration, accidents happen and items will suffer damage; this damage needs assessing in a short time-frame as to the possibility of repair.

How to Handle Damages with Cash or Repair

How to Handle Damages with Cash or Repair

As a moving business, it is important to accept that inevitably an accident will happen with an item of furniture where it gets damaged. After all, your services requires customers’ items to move from one location to the next, which has risk. The question that you must ask is do you pay the customer for the damaged item, or, do you find out first if the item of furniture is repairable?

Going Green by Making Healthier Employees

Going Green by Making Healthier Employees

If you are looking for a way to reduce the amount of energy your business is consuming, have you considered going green? One moving company in New England has taken this approach further than many would even consider. They have opened a green gym.

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