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reputation | Moving Business Network

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A Drop in Customer Complaints for Moving Businesses

A Drop in Customer Complaints for Moving Businesses

It is fantastic news that the amount of complaints by consumers towards moving companies has dropped. The figures, according to the National Consumer Complaint Database, run by the FMCSA, have noted that the complaint figures for 2014 dropped significantly compared to 2013.

Changes in Public Data on Truck Accidents for Moving Businesses

Changes in Public Data on Truck Accidents for Moving Businesses

If any vehicle and the driver is involved in a crash, it can greatly affect your moving business. Understanding the data and working out who is to blame for the accident isn’t always easy. The problem the FMCSA is trying to resolve is reporting on these accidents. They argue that if you can’t agree on a system which is fair and doesn’t harm a business, then this information shouldn’t be available to the general public.

Choosing The Best Moving Business To Meet Your Needs

Choosing The Best Moving Business To Meet Your Needs

As a business owner, you have to know what potential customers are looking for. Teaching your sales staff to give the right information as well as the right image of your company is key to the long-term development of your business. Don’t assume they know how to do this correctly without the proper training and guidance.

Add a Personal Touch to Your Moving Services

Add a Personal Touch to Your Moving Services

As in any business you must put the needs of your customer first, and you can only do this if you listen to what it is they want and need. In the moving business, it is often easy to forget that you are dealing with the personal items of your client and it is important that you take the time to meet their needs fully.

Using Moving Lead Generators

Using Moving Lead Generators

Getting your business noticed and keeping the customers rolling in is something that all businesses worry about. However, in the moving business, this can be even more difficult because not only are you competing with other businesses, your potential clients need to find you. Sometimes the easiest way to do this is through lead generating companies.

Give the Right Incentives for Realtor Referrals

Give the Right Incentives for Realtor Referrals

As a moving business owner, you need to take the right approach when trying to get real estate agents to refer clients to your business. Giving tacky gifts is not the sign of a professional business, which is there to ensure their clients have the right moving company for the job.

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