Advantages of Customer Box Return Plan
Ordering boxes is an expensive process alone and there is very little profit to be made at the end of the day when you sell them to the customer. Rather than selling them and never seeing them again, have you ever thought of how much it would benefit your company to have a full refund, or a partial refund for boxes? A direct profit is still made as well, nine times out of ten, the customer does not bring all of their boxes back. For example, if a customer used 100 boxes, but only keeps 15 of them in their house at the end of the day, the other 85 are thrown away.
The advantage to a return plan is that you are able to pay to get the same boxes back, and here’s the best part- The customer delivers the boxes back to you!
Used boxes, depending on the brand of box, can be used tens of times before they wear and tear too much to be valuable. If a customer brings back boxes that aren’t valuable, no return is issued for the damaged boxes. However you need to make sure that within your box return plan that boxes that have been damaged are not returnable.
With this plan, your packing services become a much more valuable service to the customer. Think about it, if you were a customer and were offered packing services and a refund for the boxes, that means that all you have to do is front the money for the boxes, but you will get the money back. It is a win-win situation. As the owner, you don’t have to buy as much of the same branded product, you re-use your boxes, the customer brings them to you, and they are placed right back to you as an available resource.
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