Understanding available technology is difficult for those who are used to using pen and paper. But in the moving business it is one component that is saving time and money.
It is possible to walk round a prospective customer’s home to prepare a quote without stepping foot in the customer’s actual home. This doesn’t even have to cost the company money if the customer has the use of an apple device that is equipped with a camera and they are familiar with Facetime. This technology can mean that the sales team views a home without even leaving the office to prepare a quote for the customer. This has potential to save the company time and money because they are not paying fuel or traveling expense for their staff.
But there is more to technology, it might seem like an expense that is not going to say you money long-term. However, reconsidering this position is important if you are hoping to be in business long-term, because the future of the moving industry, along with many other businesses, is the ability to adapt and to embrace the technology that will streamline how they operate, the services that they will be able to offer. Getting this right could be the start of a new era for the moving business; they will be able to move forward with the technology, saving time and money. Staff will still be required but the amount of staff, streamlined. The size of office space, no longer controlled by the amount of paperwork needing filing.
Technology will bring the focus back to the business in hand, it will save money long term for the company and this can be reflected in the prices charged to customers, keeping the competition strong between competing companies. The difficult task faced by all companies is getting the employees trained and comfortable using the systems; correct training is vital to allow the transition from the old to the new.
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