Making your clients moves as smooth as possible is important, not only for the peace of mind for your client, but for future customers that might come your way. It is therefore, in your best interest of your moving company to ensure that every move is easy for the customer by offering tips on how to properly pack and store items before moving.

It is important that you are fully aware of the best practices when it comes to loading a vehicle, especially with possessions that normally reside inside a person’s home. You want to load the vehicle in a way that prevents damage to any of the items and doesn’t impair the ability of the vehicle in any way by being unstable or holding too many items.

As an industry, moving is about customer service. Offering advice to customers is the best way to earn their trust. Customers may have questions about what they need to do with their pets with moving to their new home. The basics of moving with pets and some of the requirements involved is important for moving companies to understand, so they can pass it on their customers. Here are some things to consider.

The IAM annual conference that took place recently covered many important items affecting moving businesses. Along with appointing two new board members, IAM focused on solving problems and addressing issues that those in attendance wanted to hear about including legal requirements and industry updates.

The IAM is proud of the work that happens to introduce young people into the moving companies across America. Young professionals are after all, going to be the future for all these companies. What is important is giving these young people the support and encouragement they need to develop and grow, by meeting new people and discovering the exciting career they are embarking upon.

You would be surprised by the different factors that can affect the moving companies across America. This is why a quarterly conference of the FMCSA occurs to discuss these issues. With that thought in mind, FMCSA reviewed the Protect Your Move, PYM, which educates those people who are looking to use a moving company and ensures they are fully aware of their rights and their responsibilities when it comes to the actual movement of their property.