As with all businesses who have staff away from the home base, it is important for your moving business to communicate with all team members in a way which makes each employee still feel like a valued part of the team.
How you do this can affect the relationships that you have with those team members. Getting the communication balance right with employees could mean a more stable relationship, which could benefit the business by increasing staff retention.
Social media is growing and more and more people are using these different outlets to stay in contact with friends and family. Feeling connected with a business using social media is becoming a normal part of society. More and more people are choosing this method to keep them up to date with different company activities.
Social media is a great tool to ensure those people who are representing your company are doing fine working away from the company headquarters.
While social media is a great tool, allowing connection and the benefit of having private messaging, there are instances where other methods are more appropriate. For example, transferring a document or material communication, or when the information is more formal, you may want to use email or use your phone. These methods allow for private and confidential information transfer from the company to people in the field.
Social media is more than just a marketing tool. Not only can you attract potential customers by creating a social media campaign, but you can also use it to keep in contact with your employees. They can then feel part of the bigger picture too.
While many businesses are slowly seeing the potential that social media has for drawing potential new customers to them, they should also realize the benefits of social media for employee morale and communication in the field.
Leave Your Response