Inevitably, when you own a business, your family and friends expect to get special treatment. For you as a moving business owner, your friends may ask for a free move across town. However, in today’s economy, such a service is impossible to offer. It is important to set limits to protect your bottom line while keeping your loved ones happy at the same time, especially because they are a major support system for your moving company. If you set limits, your support system will understand that this is your business, not just a service for them to take advantage of. Still, though, you want to be just generous enough to make them feel appreciated and special so they keep giving you all of their support without impacting your business.