Your making a lot of head room with your work, you’ve got a lot to do, but at this pace, you may be done by the end of the day, but then you see a bird out the window. Even simple things can be distracting, your not sure why random things get your attention but they do. Did you know that on average that it takes 20 minutes to get back where you left off? If you have 10 distractions a day, it can take you over 3 hours a day to simply get back into the swing. Thats a chunk of time.

There are extra precautionary methods that need to be taken when handling a damage claim over the phone. Keep in mind that a customer is more willing to speak their mind in a situation where they can not be seen, only heard, so handling damage claims over the phone requires more patience and finesse.

So, you just started a moving company, and somehow you need to make your brand memorable, even from day one. But where do you go in order to do this? For starters, don’t think your brand needs to be complex or difficult. Quite the contrary. Some of you many even think that with how much needs to be done to start up your moving company, that the brand shouldn’t be messed with in such early stages. The earlier you develop the brand, the better, because your brand is what will make you memorable and from the get go, you will need to be as memorable as possible.

Try these 5 steps to make your brand memorable –

We have all been in this situation, the customer is so angry that they are practically spiting fire. Most of us have been left clueless as to what to do and some of us have contributed to the fire. Here are 10 ways to deal with a customer who is angry with your moving services.

Being a boss can be very difficult. But it can be especially bad if you are the boss and aren’t respected, are bad at managing your staff or are disliked. What are some preventative measures or steps you can take to become a better boss? If you’re an ultimate authority, or just a simple manager, try these –

So someone has copied your moving company idea, whether it be your business plan, plan of action, incentive program, etc… As we know, it makes you angry. However, know that if someone is copying your idea that means that you are doing something right and you should be flattered. But how do you deal with copy cats? Try these three main strategies for fighting the idea thief or copycat.